Frequently asked questions
What is the return policy?
At this time we do not accept returns or exchanges. If there is any issue or you are not satisfied with your purchase, please contact us right away at thegildedneedlellc@gmail.com.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
When will my order ship?
Our current processing time is 5 business days and is reflected in the delivery date estimate at checkout.
I have a question not listed here.
If you have any further questions, please email us at thegildedneedlellc@gmail.com